That said tech issues are not our strong point. My husband requested in home assistance after over the phone assistance was pretty much no help to us. Our internet kept dropping out we ordered an extender and still were having issues. We were struggling with a number of issues and felt like we needed in home help. We're here to help! You can get in touch via Learn more about Secure WiFi by visiting

Schedule online and offline times for devices and users.

Pause and resume internet access of devices on our WiFi.

Parental controls to guard against inappropriate web content.

Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service.Īdditional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink):.

Visit Support to troubleshoot or optimize your service through self-help tools and videos.

Check your services, upgrade your Internet speed (if available in your area).

View and manage your bill payment with convenience and ease.

Connect your new service quickly with modem self-install.

The My CenturyLink app brings management of your account and services into one easy place.

Centurylink wifi password recovery